Reliable, Local Managed IT Support
Our Managed IT Support services provide dependable, flexible support for small and medium-sized businesses across Stokesley, Northallerton, Great Ayton, and the wider North Yorkshire area.
We understand that SMEs need IT support that is responsive, practical, and cost-effective. Whether you need ad-hoc assistance or fully managed support, our services are designed to scale with your business and keep your systems running smoothly.
End User IT Support
Practical, user-focused IT support for day-to-day business operations.
On average, users within a business require around one hour of IT support per month. Our end user support packages are designed around this model, giving you predictable support that fits how your team actually works.
Ad-Hoc End User Support
This pay-as-you-go option is ideal for businesses that need occasional assistance. It provides access to professional IT support when issues arise, without a long-term commitment.
Essential User Support
This package includes a base level of managed support for users, covering operating systems and core business applications. It’s ideal for SMEs looking for reliable day-to-day support, excluding specialist software such as Sage or Xerox DocuShare.
Premium User Support
Our most comprehensive end user support package covers everything in the Advanced tier, plus specialist software support, including platforms such as Sage and Xerox DocuShare. This ensures your users have a single point of contact for all IT issues.
Local & Cloud Server Support
Keep your servers secure, stable, and supported — on-premise or in the cloud.
Many SMEs continue to run servers well beyond the recommended lifecycle, often renewing hardware every 10 years or more. We take this into account, providing support that reflects the increased risk and maintenance needs of older systems.
Ad-Hoc Server Support
Designed for businesses that require occasional server assistance, this pay-as-you-go option is suitable for troubleshooting, configuration changes, or one-off support tasks.
Essential Server Support
This package includes proactive monitoring and regular reporting to identify issues before they cause disruption. It supports core server infrastructure but excludes specialist server-side applications such as Sage or Xerox DocuShare.
Premium Server Support
Our premium server support provides full coverage, including specialist server-side software such as Sage and Xerox DocuShare. It’s ideal for SMEs that rely heavily on their server infrastructure and require maximum uptime and support.
Network Support
Professional support for reliable, secure business networks.
This service is designed for organisations that require dedicated support for their existing network infrastructure, without full IT outsourcing.
Ad-hoc Network Support
Perfect for small changes or occasional issues, this package provides flexible, pay-as-you-go network support when you need it.
Essential Network Support
This package includes proactive network monitoring and reporting. It covers up to 10 VLANs and includes basic security configurations, making it suitable for growing SMEs with more complex networks.
Premium Network Support
Our most comprehensive network support package covers unlimited VLANs and advanced security configurations. It’s designed for businesses where network performance, resilience, and security are critical.
Why Choose Our Managed IT Support?
- Local support for North Yorkshire SMEs
- Flexible packages with clear service levels
- Proactive monitoring to reduce downtime
- Support that scales as your business grows
- One trusted partner for users, servers, and networks
Organise your IT Support Today!
If you’re looking for reliable, straightforward Managed IT Support in Stokesley, Northallerton, Great Ayton, or the surrounding area, we’re ready to help.
Contact us today to discuss the right level of IT support for your business.